Lubhalwe ngu-Anita Dangazele
Owesifazane waKwaLanga wakhokha u-R10 ukuze akhiphe u-R50, wathi uthembele emalini yesibonelelo sikahulumeni yendodana yakhe ukuze baphile.
I-Consumer Goods and Services Ombudsman ithi ukukhokhisa imali eyengeziwe ekukhokheni ngekhadi kwephula uMthetho Wokuvikelwa Kwabathengi.
Owesifazane waseGreenfield KwaLanga, eKariega uthi uzizwe egetshengwa ngemuva kokuthi isipaza simkhokhise u-R10 ukuze akhiphe u-R50.
Uncike emalini yesibonelelo sikahulumeni yendodana yakhe ukuze baphile.
” Sigetshengwa emini. Bengidinga ukheshi ukuze ngithole imali yokugibela itekisi yokuya edolobheni. Ngithembele kuphela emalini yesibonelelo sikahulumeni yendodana yami, leyo mali ayenele ukunakekela zonke izidingo zethu futhi manje ngiphoqeleka ukuthi ngikhokhe imali eyengeziwe ukuze ngithole imali yami,” kusho yena.
Uthe uyazi ukuthi izitolo ezinkulu zijwayele ukuthi amakhasimende athenge okuthile ngaphambi kokubuyiselwa imali.
“Kodwa ukukhokha u-R10 owengeziwe ukuze uthole u-R50 kukhulu kakhulu,” kusho yena.
Omunye wesifazane ofuna umsebenzi uthe ukhokhiswe u-R5 owengeziwe ngesikhathi eswayipha ikhadi espaza esikuGovan Mbeki Avenue.
Wayeyile lapho eyophrinta i-curriculum vitae ukuze akwazi ukufaka isicelo somsebenzi.
“Izolo nje bengiyophrinta amaphepha espaza kuGovan Mbeki Avenue, bengidinga ukufaka i-cv yami ndawana thize, bengingenayo imali futhi nemali ku-akhawunti yami ibinele ukungiyisa lapho bengidingeka khona kodwa bekumele ngikhokhe u-R5 wokusebenzisa ikhadi,” kusho yena.
Izitolo ze-spaza ezweni lonke zibhekene nentukuthelo kumakhasimende ngalokhu kukhokhisa.
IConsumer Goods and Services Ombudsman ithe kuphambene nomthetho ukuthi izitolo zikhokhise ngaphezulu ngoba ikhasimende likhokha ngekhadi.
U-Ombud Lee Soobrathi uthe lokhu kwephula iSigaba 23 soMthetho Wokuvikelwa Kwabathengi, okhuluma ngamanani afanelekile.
“Uma umkhiqizo ubhalwe u-R10 bese ngikhetha ukukhokha ngekhadi, isitolo ngeke singikhokhise u-R12 ngoba angisebenzisi ukheshi. Lokho akuvumelekile,” kusho uSoobrathi.
Abathengi bangabika izitolo ku-Consumer Goods and Services Ombudsman, i-National Consumer Commission noma i-Payments Association of South Africa ku-012 065 1950 noma ku-+27 10 140 7100.
Esithombeni esingenhla: Umshini we-speed point esitolo sespaza sendawo.
Umthombo wesithombe: Anita Dangazele